About the Role

We are seeking a motivated and detail-oriented Junior Fraud & Payments Agents to join our client’s team: NetBet.

If you are a compassionate, dedicated, and curious individual with excellent organizational skills, a self-motivated nature, and a passion for producing high-quality solutions, we want to hear from you. As a Junior Fraud & Payments Agent, you will have the opportunity to work with financial data, analyze trends, and provide insights to help the organization make better risk decisions.

Key Responsibilities

• Responsible for conducting various fraud, risk, KYC, and due diligence checks on customers.
• Identifying fraud trends and player behaviors across groups of accounts raised in customer risk processes.
• Identify, document, and communicate detected fraud trends, suspicious transaction characteristics and patterns.
• Monitor accounts and transactions regularly to identify any fraudulent activities.
• Identification, verification, and validation of documents.
• Ensuring the accuracy of the information registered on the customers’ accounts.
• Providing support to the other teams for their queries related to the department’s tasks.
• Handle day-to-day financial payments with precision.
• Maintain accurate records of all financial transactions.
• Ensure bank statements are accurately reconciled.
• Monitor bank deposits and payments.

Requirements

• Superior analytical and communication skills.
• Advanced English skills (in writing and verbally).
• Advanced computer literacy skills.
• A result-oriented attitude and a high sense of responsibility.
• Proficiency in Excel, Word, and PowerPoint.

EDUCATION and EXPERIENCE:

• Bachelor’s Degree from an accredited university.
• Minimum of 1 year work experience.
• Preferably, the candidate must have gambling experience, but it is not a mandatory requirement.

Contract period: indefinite, Trial period of 90 calendar days

Type of job: hybrid (3 WFO, 2 WFH)

Working schedule:

• Day Shift: 7:00/12:00 AM – 3:00/8:00 PM (Flexible start time between 7:00 AM and 12:00 PM)
• Afternoon Shift: 3:00 PM – 11:00 PM
• Night Shift: 11:00 PM – 7:00 AM

About us

Pioneering the digital entertainment space since 2016, R.E.I Development Services stands as a testament to innovation and commitment to excellence. We partner with leading online casino and sports betting platforms (NetBet, BetFirst, Casino777), delivering unparalleled customer service and cutting-edge software and game development. Our global network offers an extraordinary platform for collaboration and communication, sparking innovation and growth.

If you’re passionate about digital marketing and looking to make an impact in the gambling industry, we’d love to hear from you! Apply now to join our team at NetBet.gr and help us drive our marketing efforts to the next level.